SafeW file upload failing? Size, format, permission check
SafeW file transfer failing may be file size, format or permissions. This guide covers file limits and troubleshooting when uploads fail.
File upload failing? Don't worry. SafeW supports large file transfer, but failures can come from size, format or permission issues.
1. Check file size
SafeW supports large files, but different deployments may have caps. If a file is very large, compress it or split it into several files.
2. Check the format
Images, documents, archives and videos all work, but a few special formats may not be supported. Switch to a common format and retry.
3. Check storage permission
Sending files on mobile needs storage or photo permission. Confirm SafeW's storage permission is allowed in system settings.
4. Check the network
Large transfers need a stable network. Switch to a better connection, or wait until the network improves.
5. Free up space
If your phone or computer disk is full, files can't be received. Clear cache and unneeded files to make room.
Summary
For failed uploads, check size > format > permission > network > space in that order — it usually resolves.